1. Company Information
This website is operated by Outbox Global (Private) Limited, a company incorporated in Sri Lanka under the Companies Act No. 07 of 2007 (Registration No. PV00336661).
- Company Name: Outbox Global (Private) Limited
- Registration Number: PV00336661
- Country of Incorporation: Sri Lanka
- Contact Email: contact@outboxglobal.co
References to "Outbox Global", "we", "us", or "our" throughout this document refer to Outbox Global (Private) Limited.
2. Our Services
Outbox Global is a multi-service digital consultancy agency. Our services include, but are not limited to:
- Website design and development
- Branding and graphic design
- Social media management
- Digital marketing and growth strategy
- Business process automation
- Strategic consultancy
- Custom software development
- Development and maintenance of software products and digital platforms
All services are provided in compliance with applicable laws of Sri Lanka and international best practices. We obtain relevant approvals from authorities before commencing regulated business activities.
3. Terms of Service
3.1 Acceptance
By accessing or using our website (outboxglobal.co) or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use immediately.
3.2 Use of Website
You agree to use this website only for lawful purposes. You must not:
- Use the site in a way that violates any applicable local, national, or international law or regulation
- Transmit unsolicited commercial communications (spam)
- Attempt to gain unauthorised access to any part of the site or its related systems
- Reproduce, duplicate, copy, or resell any part of our site without express written permission
- Engage in data scraping, crawling, or harvesting of content without consent
3.3 Service Engagements
Specific terms governing client engagements, deliverables, payment, and timelines are set out in individual service agreements or statements of work entered into between Outbox Global and each client. These Terms of Service apply in addition to, and do not replace, such agreements.
3.4 Accuracy of Information
We take reasonable care to ensure the information on this website is accurate and up to date. However, we make no warranty, express or implied, as to the completeness, accuracy, or fitness for a particular purpose of the information provided.
3.5 Third-Party Links
This website may contain links to third-party websites (including LinkedIn, Tally, and other platforms). We have no control over the content or practices of those sites and accept no responsibility for them. We encourage you to review their respective privacy policies.
3.6 Governing Law
These Terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising shall first be subject to good-faith negotiation, and if unresolved, to the exclusive jurisdiction of the courts of Sri Lanka.
4. Privacy Policy
4.1 Information We Collect
We may collect the following categories of personal information:
- Contact data: Name, email address, phone number — when you complete a contact form or reach out to us directly
- Communication data: Messages and enquiries you submit through our website or via email
- Usage data: IP address, browser type, pages visited, and time spent on our site (collected via standard server logs or analytics tools)
- Cookies: As described in Section 5 below
4.2 How We Use Your Information
We use your personal data to:
- Respond to your enquiries and communicate with you about potential or current engagements
- Provide, manage, and improve our services
- Send you relevant updates or information you have requested
- Comply with our legal obligations
- Detect and prevent fraud or misuse of our website
4.3 Legal Basis for Processing
- Consent: Where you have given us clear consent (e.g., submitting a contact form)
- Legitimate interests: For business operations, communication, and security purposes
- Contractual necessity: Where processing is required to fulfil a service agreement with you
- Legal obligation: Where we are required to process data to comply with law
4.4 Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiries are typically retained for up to 3 years. Client project data may be retained for up to 7 years for legal and financial record-keeping purposes.
4.5 Data Sharing
We do not sell or rent your personal data. We may share data with:
- Service providers: Trusted third-party tools (e.g., Tally for form handling, hosting providers) under appropriate data processing agreements
- Legal authorities: If required by law, court order, or to protect our legal rights
- Business transfers: In the event of a merger, acquisition, or sale of assets
4.6 International Data Transfers
As an international service provider, data may be processed in countries outside your jurisdiction (including Sri Lanka and wherever our tools operate their infrastructure). We take appropriate safeguards to ensure your data is protected to an equivalent standard wherever it is processed.
4.7 Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing
- Request data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at contact@outboxglobal.co.
6. GDPR — European Users
If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to our processing of your personal data. In addition to the rights described in Section 4.7, you have the right to:
- Lodge a complaint with your national data protection supervisory authority
- Not be subject to solely automated decision-making with significant legal effects
Our lawful bases for processing EEA personal data are: consent, legitimate interests, contractual necessity, and legal obligation — as outlined in Section 4.3.
For international transfers of EEA data outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms. To request a copy of applicable transfer safeguards, contact us at contact@outboxglobal.co.
7. Australian Privacy Act
If you are located in Australia, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct personal information we hold about you. To make a request or complaint, contact us at contact@outboxglobal.co.
If you are unsatisfied with our response to a complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. US State Privacy Laws
Depending on the US state in which you reside, additional privacy rights may apply to you:
California (CCPA / CPRA)
California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell your personal information. To exercise your rights, contact contact@outboxglobal.co.
Other US States
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with comprehensive privacy laws may have similar rights. We honour such rights to the extent applicable. Contact us to make a request.
9. UK GDPR
If you are located in the United Kingdom, the UK GDPR (retained EU law as implemented by the Data Protection Act 2018) governs our processing of your personal data. Your rights are equivalent to those described in Section 6. You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Canadian Privacy Laws (PIPEDA)
If you are located in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) applies. You have the right to access, correct, and withdraw consent to the collection, use, or disclosure of your personal information. To exercise these rights or make a complaint, contact us at contact@outboxglobal.co.
If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
11. Intellectual Property
All content on this website — including text, graphics, logos, design elements, and code — is the intellectual property of Outbox Global (Private) Limited or is used under licence. Unauthorised reproduction, distribution, modification, or use of any content without our prior written consent is strictly prohibited.
Client deliverables are governed by the terms of individual service agreements. Unless explicitly stated otherwise in writing, Outbox Global retains ownership of all methodologies, frameworks, tools, and pre-existing materials used during the provision of services.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Outbox Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to loss of profits, loss of data, or business interruption.
Our total aggregate liability to you in connection with our services shall not exceed the total amounts paid by you to us in the three (3) months preceding the claim.
Nothing in these Terms excludes or limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded or limited by law.
13. Changes to This Policy
We reserve the right to update these legal documents at any time to reflect changes in our practices, services, or applicable law. Any material changes will be reflected by an updated "Last Updated" date at the top of this page.
We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated terms.
14. Contact Us
For any legal, privacy, or data protection enquiries, please contact us:
Outbox Global (Private) Limited
Email: contact@outboxglobal.co
Company Registration: PV00336661 (Sri Lanka)